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Return to shopReturns + Exchanges
Delivery
We understand that customer satisfaction is our top priority, and that’s why we are proud to offer a seamless and hassle-free returns and exchanges policy that ensures you can shop with confidence, knowing that if for any reason you are not completely satisfied with your purchase, whether it’s due to size, color, or simply a change of mind, you can initiate a return or exchange quickly and easily through our online portal or by contacting our customer service team, who are always ready to assist you in navigating the process, whether it’s helping you find the perfect replacement item or guiding you on how to return the product for a refund, and to make the process even more convenient, we offer a generous return window of 5 days from the date of purchase.
Returns
We aim to process all returns and exchanges within 5 business days of receiving the returned item, with refunds issued to the original payment method or store credits made available for future purchases, and to give you additional peace of mind, Provided that the item is in its original condition, unused, and with all tags and packaging intact, as this helps us ensure that all returned items meet the highest standards of quality, allowing us to either restock or responsibly recycle items when necessary, and in cases where an item may have arrived damaged, defective, or incorrect, we encourage you to reach out to us as soon as possible so that we can prioritize your request and provide a solution, which may include sending a replacement, offering a refund, or providing store credit based on your preference, and because we value our customers’ time.
Help
We offer free returns on eligible items, making it easier than ever to try our products risk-free, whether you are shopping for apparel, accessories, or any of our carefully curated products, and for those seeking an exchange, we make it simple by allowing you to select a new item during the return process, ensuring you receive your preferred product as quickly as possible without unnecessary delays, because we believe that the experience of shopping with us should be enjoyable from start to finish, and that includes making sure you feel confident about your options should something not work out as planned, so whether you are returning a gift, exchanging a purchase for a different size, or simply looking to explore more of our collection, our dedicated team is here to support you every step of the way.